PAYMENT

We require a HALF-DOWN minimum deposit on all new orders. If payment is not made, the order will NOT be processed. Cash or check is preferred. We accept any US-issued magstripe or chip cards (credit, debit, corporate or prepaid) along with Apple Pay. We can issue an electronic invoice by request to be paid online for an online convenience fee (3% of total invoice). If order is being shipped, the shipping address must match the billing address of the card used to placed the order

ORDER FORM

All orders MUST be submitted with a i-Print-tees order form. Orders will NOT be taken without the order form.

CHANGES TO YOUR ORDER

Changes are limited to the following: Adding additional pieces to the order, changing graphic color. Additional fees and extra production time may be applied (subject to minimums). After the mock-up is approved, any changes will be subject to additional fees. Anything added to the order after the mock up has been approved will be considered a new order, additional fees may apply.

CANCELLATIONS

All orders are final. If a cancellation is made after an order has been placed, you will be subject to a 20% restocking fee and your deposit will be kept. Absolutely NO cancellations will be allowed if the order is already in process or any printing has been done.

TURNAROUND TIME & DUE DATES

Our turnaround is usually 5-10 business days. If we are extremely busy, our turn around can vary from 7-15 business days. Due dates are really important to us. If you have a specific date that you must have your items in your hands, please let us know. We will always do everything we can to accomodate.